Effective Date: 09-09-2025

Website:www.ebasket99.com


1. Introduction

At ebasket99.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our platform to connect with local shops.

By using our website or app, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you use our platform (as a customer or shop owner), we may collect the following information:

Personal Information

Name

Email address

Mobile number

Billing and shipping address

Shop/business details (for shop owners)

Order & Payment Information

Order details, invoices, payment status

Payment method (Note: We do not store sensitive payment card details. Payments are processed via secure third-party payment gateways.)

Technical Information

IP address, browser type, device details

Location (if you enable location services)

Cookies and usage data

3. How We Use Your Information

We use your information to:

Create and manage your account

Process orders, payments, and deliveries

Communicate order updates, promotions, or offers

Support and resolve complaints or disputes

Improve our website performance and user experience

Comply with legal and regulatory obligations

4. Sharing of Information

We may share your information only with:

Local shop owners for fulfilling your orders

Delivery and logistics partners to deliver products

Payment gateway providers to process payments

IT and support service providers who help us operate our platform

We do not sell or rent your personal information to any third party.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure. Use the platform at your own risk.

6. Your Rights

You have the right to:

Access and review the personal data we hold about you

Request corrections or updates to your information

Request deletion of your account and personal data

Opt out of marketing or promotional communications

To exercise these rights, please contact our support team.

7. Cookies

Our platform uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not work properly.

8. Third-Party Links

Our platform may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” Please review it regularly.

11. Contact Us

If you have any questions or complaints regarding this Privacy Policy or your personal data, contact us at:

Email: support@ebasket99.com

Phone: 73 95 95 65 87

Address: P.M.Tower, First Floor, Kalavasal, Madurai.